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Possible solution for a PayPal problem
Please understand that we do not have any control over how PayPal works. When you click the PayPal button from Signuptoplay.com, you are taken from Signuptoplay.com to PayPal and you are totally out of our control at that point.
We do however know of a few issues that PayPal has. The biggest problem that a user of PayPal has is with Internet Explorer version 6 and higher. In version 6.0 and higher of Internet Explorer, by default the security settings have been set to reject the "cookies" needed by PayPal. If you have IE Version 6.0 or higher you can fix this by manually overriding the cookie settings. This is done with the following steps:
- In Internet Explorer Version 6 & higher select "Tools" then select, "Internet Options"
- Select the "Privacy" tab
- Select "Advanced"
- Click on the box for "Override Automatic Cookie Handling" so that the checkmark shows.
- Under First-party Cookies select "Accept"
- Under Third-party Cookies select "Accept"
- Click on the box for "Always allow session cookies" so that the checkmark shows
- Click Ok
- Click Ok again
- Exit Internet Explorer completely and restart it.
This usually will solve the problem with the Cookies that PayPal sends.
After you are done with your PayPal Session we recommend that you "undo" the above modifications thus resetting your browser back to the default security settings.
If you are still unable to complete the PayPal process you will have to contact PayPal directly. We are unable to assist you with any computer/PayPal problems. Signuptoplay.com is also unable to help you with any PayPal problems. All PayPal problems are between PayPal and the user's computer.
Other known PayPal problems that we have heard about but have no advice on:
- Java Script settings on your browser being incorrect. (whatever "incorrect" is, we don't know)
- Using a Mac/Apple seems to cause problems sometimes.... We don't have a clue why.
If you are unable to use PayPal because of a problem you may send us payment via US Mail, Fed Ex, UPS, etc. Our Office address is:
The Big South Qualifier 2812 West Price Ave. Tampa, FL 33611
All deadlines still must be complied with for entry into the tournament, and "Having a PayPal Problem" does not relieve you of the requirements to meet the deadlines.
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